BILLINGS — Aaron Koelsch is the CEO of Koelsch Communities, operator of the Canyon Creek Memory Care Neighborhood in Billings. He sent a letter to Montana Governor Steve Bullock this day to in his words “excellent misinformation” about Canyon Creek and COVID-19. He responded to questions raised about making an are attempting out their workers and residents and their response to optimistic exams to the coronavirus. As of this day, 10 residents of the group maintain died from COVID linked symptoms. Koelsch Communities has declined interview requests from Q2 Data. The following is the stout letter to Governor Bullock:
Dear Governor Bullock:
I am writing this letter to excellent misinformation relating to the Canyon Creek Memory Care Neighborhood that has been disseminated just right this moment. It’s a long way profoundly disappointing that the truth of what has took voice and what goes on for the time being pertaining to COVID-19 in our senior housing group has been so distorted in the media.
For the reason that onset of the COVID-19 pandemic, our workers at Canyon Creek has worked diligently and tirelessly to restrict the danger that COVID-19 would enter our group. Those efforts resulted in Canyon Creek final COVID-19 free from the implementation of our enhanced screening and monitoring protocols in mid-February 2020 unless gradual June 2020. Honest by that time, Canyon Creek adhered to the steering of the Federal, Enlighten, and Native health authorities and consistently improved protocols to aid in the prevention of the acquisition or transmission of the virus in our group.
Furthermore, one day of this time, making an are attempting out of workers and residents did happen at Canyon Creek. Residents and workers were screened on every day foundation for any signs or symptoms linked to COVID-19. Any workers displaying symptoms were no longer allowed in the group and were urged to examine with their health care suppliers. Residents who displayed signs or symptoms were straight away quarantined and examined for COVID-19. These exams were done along with RiverStone Health or at local hospitals. All of these residents examined negative one day of this interval.
Canyon Creek is a reminiscence care group. Many of its residents are unclear about their whereabouts and ceaselessly battle to luxuriate in why clear clinical procedures are performed. The COVID-19 take a look at is an imperfect direction of even for persons who entirely perceive what’s occurring. For folk that don’t, it could in point of fact perhaps well moreover moreover be frightening. Alternatively, we proceeded to maintain all residents who could moreover merely were symptomatic examined below our rigorous monitoring and screening protocols.
Given the energetic efforts at Canyon Creek to monitor and camouflage in opposition to the COVID-19 infection, the restricted scope of the sentinel program and the prospective impact of making an are attempting out on residents, Canyon Creek, in conjunction with many diversified Montana suppliers, declined to capture part in the voluntary sentinel making an are attempting out program offered on June 16th.
On June 30th, a resident of Canyon Creek began to demonstrate symptoms of COVID-19. That resident change into once examined straight away and the outcomes were optimistic. Following the resident’s confirmed optimistic case, Canyon Creek straight away arranged for the making an are attempting out of all residents. Our group moreover went into quarantine below our preexisting protocols, and we proceed to prepare all suggested procedures to quit the unfold of COVID-19 and protect the health of our residents.
We proceed to work carefully with the local Health Department for ongoing making an are attempting out. This making an are attempting out has most just right this moment been performed on all residents and workers who had previously bought negative take a look at results and need to remain a ancient apply as we battle this viral enemy. No matter the hot negative headlines, families, workers, and native health suppliers maintain persisted to produce solid encouragement and aid for our group at Canyon Creek. Those other folks perceive and luxuriate in our deep commitment to the health and care Canyon Creek has persisted to demonstrate to our weak residents.
The COVID-19 pandemic is a serious disaster. We tried very laborious to quit COVID-19 from coming into our group. As soon because it did, we took immediate motion to restrict its impact, and proceed to enact so.
We are a serious piece of the Montana senior care machine. We are proud to be in Billings and Bozeman, and prouder to serve Montanans as they age.
In closing let me voice that we are vigilant and excessive on alert. Our consideration stays centered on serving our residents to the utterly of our capability. I am hopeful that this piece of the story will seemingly be told as wisely.
President & CEO Koelsch Communities
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